Legal

Terms of Service

The rules of the road for using Flow & Glow.

These are the rules for using Flow & Glow. By using the app or website, you agree to them. The most important points: Flow & Glow is a wellness app, not a medical device, and must never be used as a method of contraception. Predictions are informational only. You keep ownership of your data. Paid subscriptions auto-renew but you can cancel at any time. These terms are governed by Scots law. If anything is unclear, contact us at legal@flowandglow.app. 

SECTION 1

1.  About Us and These Terms

Flow & Glow is a women's health and cycle-tracking app built and operated by DCODAX LTD, a private limited company incorporated in Scotland (Company Number SC819482), with its registered office at 63 Linthaugh Road, Glasgow, Scotland, G53 5TS, United Kingdom.

These Terms and Conditions ("Terms") govern your access to and use of the Flow & Glow mobile application (iOS and Android) and the website at flowandglow.app (together, the "Services"). They form a legally binding agreement between you and DCODAX LTD ("we", "us", "our").

These Terms should be read together with our Privacy Policy and Consumer Health Data Notice, both available at flowandglow.app/privacy. In the event of any conflict between these Terms and the Privacy Policy in relation to the processing of your personal data, the Privacy Policy takes precedence.

References to "Flow & Glow" in these Terms mean DCODAX LTD and the Services it provides. References to "you" or "your" mean the individual accessing or using the Services.

SECTION 2

2.  Accepting These Terms 

By downloading the app, creating an account, accessing the website, or using the Services in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Services.

If you are using the Services on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms, and references to "you" include that organisation.

We may update these Terms from time to time. Please read Section 19 for details of how and when we will notify you of material changes.

SECTION 3

3.  Eligibility and Age 

3.1  Minimum Age

Flow & Glow is a general wellness app designed primarily for users aged 16 and over. The minimum age requirements are as follows:

If you are between 13 and 15 years of age and reside in the UK, EEA, or Canada, a parent or guardian must review these Terms and our Privacy Policy on your behalf before you use the Services. By allowing a child under 16 to use the Services, a parent or guardian accepts these Terms on their behalf.

3.2  Capacity

By accepting these Terms, you confirm that you have the legal capacity to enter into a binding contract in your country of residence. If you are not sure whether you have legal capacity, please seek advice before using the Services.

SECTION 4

4.  Description of the Services 

4.1  What Flow & Glow does

Flow & Glow provides a period and cycle tracking app offering the following features, which may vary by subscription tier:

• Cycle tracking: log period dates, flow, symptoms, mood, and other health indicators

• Predictive insights: period and ovulation predictions based on your logged cycle history

• Phase-synced wellness guidance: content, tips, and light-touch exercise suggestions aligned to your current cycle phase

• Health library: articles and educational content on cycle health and wellbeing, reviewed against published medical research

• Data privacy tools: in-app controls to download, delete, and manage your data

4.2  What Flow & Glow does not do

Flow & Glow does not:

• Provide medical diagnoses, treatment plans, or clinical advice of any kind

• Function as a method of contraception or fertility treatment

• Replace a consultation with a qualified healthcare professional

• Guarantee the accuracy of cycle predictions (see Section 5)

• Constitute a medical device under the UK Medical Devices Regulations 2002 or EU MDR 2017/745

4.3  Service availability

We aim to make the Services available at all times, but we do not guarantee uninterrupted availability. We may suspend the Services for maintenance, security updates, or circumstances beyond our reasonable control. We will endeavour to give you advance notice of planned downtime.

4.4  Changes to the Services

We may add, change, or remove features of the Services from time to time. We will give you reasonable notice of any change that materially reduces the core features of a paid subscription. If a change is to your material detriment, you may cancel your subscription and receive a pro-rata refund for any unused paid period.

SECTION 5

5.  Medical Disclaimer

5.1  Not a medical device

Flow & Glow has not been certified or approved as a medical device by the UK Medicines and Healthcare products Regulatory Agency (MHRA), the US Food and Drug Administration (FDA), or any equivalent regulatory body. It is a general wellness application intended to support self-awareness and healthy habits.

5.2  Not a method of contraception

Flow & Glow cycle predictions and fertile-window indicators must not be used as a method of contraception. Predicting ovulation and fertility windows is inherently probabilistic. Cycles vary due to stress, illness, medication, and other factors. DCODAX LTD accepts no liability for any reliance on Flow & Glow predictions for contraceptive or family-planning purposes.

If you require a medically regulated contraceptive or fertility-tracking method, please consult your doctor or healthcare provider for a clinically validated option.

5.3  Not medical advice

All content in the Flow & Glow app, including articles, phase guidance, symptom notes, and push notifications, is provided for general information and educational purposes only. It does not constitute medical advice for your specific situation. Nothing in the Services creates a doctor-patient or clinician-patient relationship between you and DCODAX LTD.

5.4  Consult a healthcare professional

You should always seek the advice of a qualified healthcare professional before making any changes to your health, diet, exercise routine, or medication based on information you read in Flow & Glow. Do not delay seeking medical attention because of something you have read in the app.

5.5  Emergency situations

Flow & Glow is not designed for emergency use. If you believe you are experiencing a medical emergency, call your national emergency services immediately (999 in the UK, 911 in the US, 112 in the EU).

SECTION 6

6.  Your Account 

6.1  Creating an account

You may use certain features of Flow & Glow without creating an account. To access personalised cycle predictions and saved data, you will need to register. Registration requires a username; email address and real name are optional. You do not need to provide your legal name at any point.

6.2  Account security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect your account has been compromised, change your password immediately and contact us at privacy@flowandglow.app. We will never ask for your password by email or in-app message.

6.3  One account per person

Each account is for individual use only. You must not share your account with others or create multiple accounts for the same person.

6.4  Accurate information

Any information you provide to us (including age and account details) must be accurate and kept up to date. Providing false information about your age to circumvent our minimum age requirements is a breach of these Terms and may result in account termination.

6.5  Deleting your account

You can delete your account at any time by going to Settings, then Account, then Delete Account within the app. When you delete your account, all your personal data and health logs are deleted immediately from our systems. We do not retain any of your data after account deletion, except for legally mandated records such as transaction records (retained for 7 years as required by UK tax law) and anonymised aggregated research data if you previously opted in (which cannot be linked back to you). Please refer to Section 13 and our Privacy Policy for full retention details.

SECTION 7

7.  Subscriptions and Billing 

7.1  Free and paid tiers

Flow & Glow offers a free tier that provides core cycle tracking without charge. Premium features are available through a paid subscription. Current pricing is displayed in the app and at flowandglow.app/pricing. All prices include applicable taxes.

7.2  Auto-renewal

Paid subscriptions are continuous and auto-renew at the end of each billing period (monthly or annually, as you select) until you cancel. You authorise DCODAX LTD (via Apple App Store, Google Play, or our direct payment processor) to charge your payment method at the start of each renewal period. Your payment method will be charged within 24 hours before the renewal date.

7.3  Price changes

We may change subscription prices. If we increase the price of a subscription to which you are currently subscribed, we will give you at least 30 days written notice by email and in-app notification before the new price takes effect. If you do not cancel before the new price takes effect, you accept the new price. If you do cancel, you will continue to have access until the end of your current billing period.

7.4  Refunds

Subject to your statutory rights as a consumer (see Section 8), subscription fees are non-refundable once a billing period has begun, except:

• Where you have exercised your 14-day cooling-off right before the digital content has been supplied (Section 8)

• Where a material change to the Services is to your detriment and you cancel as a result (Section 4.4)

• Where we have caused a material failure in delivering the Services

• Where applicable law requires a refund

To request a refund under any of the above circumstances, contact us at legal@flowandglow.app. Where the subscription was purchased through Apple or Google, refund requests must be directed to Apple or Google respectively (see Section 9).

7.5  Free trials

Where we offer a free trial, you will be charged the applicable subscription fee automatically when the trial ends unless you cancel before the trial period expires. The cancellation deadline will be displayed clearly at the point of sign-up.

7.6  Pre-contract information (UK DMCC Act 2024)

Before you subscribe, we provide you with Key Pre-Contract Information including: the subscription price and billing frequency; the minimum subscription period (if any); the cancellation process; and your cooling-off rights. This information is displayed on the subscription confirmation screen and emailed to you at the address associated with your account. Please retain that email for your records.

SECTION 8

8.  Cooling-Off and Cancellation Rights 

8.1  The 14-day cooling-off period

You have the right to cancel your subscription within 14 days of the date of purchase (the "cooling-off period") without giving any reason. To exercise this right, notify us clearly before the end of the 14-day period by contacting us at legal@flowandglow.app or by using the in-app cancellation option.

8.2  Digital content waiver

If you wish to access premium features immediately (before the 14-day cooling-off period has expired), we will ask you to expressly confirm that you consent to immediate supply of the digital content and that you acknowledge this means you lose your right to cancel once the digital content has been provided and you have begun accessing it. This waiver is presented on the subscription purchase screen and you must actively tick a box to confirm it. If you do not confirm the waiver, you retain the full 14-day cooling-off right but cannot access premium features until the 14-day period has passed.

8.3  Refund on cancellation within the cooling-off period

If you cancel within the cooling-off period and have not exercised the digital content waiver, we will refund all amounts paid within 14 days of receiving your cancellation notice, using the same payment method you used for the original purchase. No deduction will be made unless you expressly requested early access.

8.4  Ongoing cancellation right

You may cancel a subscription at any time after the cooling-off period. Cancellation takes effect at the end of the current billing period; you will retain access to premium features until that date. No refund is given for unused days in the current billing period except where Section 7.4 applies.

8.5  Reminder notices

In line with the UK Digital Markets, Competition and Consumers Act 2024 (commencement expected Spring 2027), we commit to sending you a renewal reminder notice before each billing renewal. For monthly subscriptions, we will send a reminder at least 3 days before renewal. For annual subscriptions, we will send a reminder at least 30 days before renewal. These reminders will be sent to the email address associated with your account.

SECTION 9

9.  Apple App Store and Google Play

9.1  App Store subscriptions

If you download Flow & Glow from the Apple App Store or Google Play Store and purchase a subscription through the in-app purchase mechanism, the subscription is billed by Apple or Google respectively. In that case:

• Your subscription is managed in your Apple ID or Google Play account settings

• Payment is processed by Apple or Google, not by DCODAX LTD

• Refunds for App Store purchases must be requested from Apple at reportaproblem.apple.com

• Refunds for Google Play purchases must be requested from Google at play.google.com/store/account/subscriptions

• Apple and Google may set additional terms that apply to purchases through their platforms

9.2  Apple minimum EULA terms

The following terms apply to your use of Flow & Glow on Apple-branded devices, as required by Apple Inc.:

• Licence: The licence granted to you by DCODAX LTD under these Terms is a limited, non-transferable licence to use Flow & Glow on any Apple-branded device that you own or control, and as permitted by the App Store usage rules.

• Maintenance and support: DCODAX LTD is solely responsible for providing maintenance and support for Flow & Glow. Apple has no obligation to provide any maintenance or support.

• Warranty: DCODAX LTD is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. Apple will have no warranty obligation whatsoever with respect to Flow & Glow, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are DCODAX LTD's responsibility.

• Product claims: DCODAX LTD, not Apple, is responsible for addressing any claims you or any third party may have relating to Flow & Glow or your possession and use of Flow & Glow, including: (a) product liability claims; (b) any claim that Flow & Glow fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation, including claims in connection with Flow & Glow's use of the HealthKit framework.

• Intellectual property: In the event of any third-party claim that Flow & Glow or your possession and use of Flow & Glow infringes that third party's intellectual property rights, DCODAX LTD, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.

• Legal compliance: You represent and warrant that (a) you are not located in a country that is subject to a UK Government, US Government, or EU embargo, or that has been designated as a terrorist-supporting country; and (b) you are not listed on any UK Government, US Government, or EU list of prohibited or restricted parties.

• Apple as third-party beneficiary: Apple Inc. is a third-party beneficiary of these Terms and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

9.3  Developer contact for App Store complaints

Name: DCODAX LTD

Registered address: 63 Linthaugh Road, Glasgow, Scotland, G53 5TS, United Kingdom

Email: legal@flowandglow.app

SECTION 10

10.  Acceptable Use

10.1  Permitted use

You may use the Services only for their intended personal, non-commercial purpose: tracking your own menstrual cycle, accessing wellness content, and managing your account.

10.2  Prohibited conduct

You must not:

• Use the Services for any unlawful purpose or in breach of any applicable law or regulation

• Attempt to gain unauthorised access to any part of the Services, our servers, or any related systems or networks

• Introduce any virus, malware, spyware, or other harmful code into the Services

• Scrape, crawl, or systematically extract data from the Services without our prior written consent

• Use the Services to transmit unsolicited communications (spam)

• Reverse-engineer, decompile, or disassemble any part of the Services except to the extent permitted by applicable law

• Use the Services in any way that could damage, disable, overburden, or impair them

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

• Use the Services to process data of or on behalf of third parties without their consent

• Access the Services if you have previously been suspended or banned by us

• Use the Services in a way that violates the App Store or Google Play developer policies

10.3  Consequences of breach

A breach of Section 10.2 may result in immediate suspension or termination of your account, reporting to law enforcement where required, and legal action. We reserve the right to report any illegal activity to the appropriate authorities.

SECTION 11

11.  User-Generated Content

11.1  Your content

The cycle logs, symptom notes, mood entries, and any other content you enter into the app ("Your Content") belong to you. You retain all intellectual property rights in Your Content.

11.2  Licence to us

By using the Services, you grant DCODAX LTD a limited, non-exclusive, royalty-free licence to store, process, and use Your Content solely for the purpose of providing the Services to you, including generating predictions and insights within your account. This licence does not extend to sharing Your Content with third parties for advertising, marketing, or any purpose other than providing the Services to you.

11.3  Your responsibility

You are responsible for the accuracy and legality of Your Content. Do not enter content that infringes third-party rights, is unlawful, or is intended to harm others.

11.4  Research participation

If you separately opt in to our research programme, you grant DCODAX LTD an additional licence to use anonymised, aggregated versions of Your Content for scientific research in collaboration with vetted academic and medical institutions. This opt-in is separate from and does not affect the basic service licence in Section 11.2. You may withdraw from the research programme at any time in Settings, then Privacy, then Research.

SECTION 12

12.  Intellectual Property

12.1  Our intellectual property

The Flow & Glow name, logo, app design, cycle-prediction algorithms, editorial content, and all other elements of the Services (excluding Your Content) are the intellectual property of DCODAX LTD or our licensors, protected by copyright, trade mark, database rights, and other applicable laws. You must not use, reproduce, or distribute any part of our intellectual property without our prior written consent.

12.2  Limited licence to you

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Flow & Glow app on your device(s) in accordance with these Terms. This licence does not include any right to sublicense, resell, or commercially exploit the Services.

12.3  Feedback

If you submit ideas, suggestions, or feedback to us about the Services, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without any obligation to you. We appreciate every piece of feedback we receive.

SECTION 13

13.  Privacy and Your Data 

The collection, use, and protection of your personal data is governed by our Privacy Policy and Consumer Health Data Notice, available at flowandglow.app/privacy and flowandglow.app/health-data-policy. These documents form part of the agreement between us and are incorporated into these Terms by reference.

The key commitments reflected in these Terms are:

• No sale of your data: We will never sell your personal data, including your health data, to anyone.

• No advertising use: We will never share your health data with advertising networks, data brokers, or ad-technology platforms.

• Anonymous storage: All health and account data is stored with your identity architecturally separated from your health records. We do not maintain an internal table linking your email to your health logs.

• Immediate deletion on account closure: When you delete your account, your health data is deleted immediately. We do not retain it.

• Data portability: You can download a copy of all your data at any time via Settings, then Privacy, then Download My Data.

• Government requests: We will never voluntarily share your data with law enforcement or any government authority. We require a valid legal order and will challenge any demand we believe is overbroad. See Section 13 of our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy. If you do not accept the Privacy Policy, you must not use the Services.

SECTION 14

14.  Third-Party Services and Links

14.1  Apple Health and Google Health Connect

Flow & Glow may integrate with Apple Health (HealthKit) and Google Health Connect to enrich your cycle insights. These integrations are optional and require your explicit permission. If you grant permission, you authorise the transfer of selected health data categories from Apple or Google to Flow & Glow for the purpose of personalising your experience. We are bound by Apple's and Google's developer policies, which prohibit using HealthKit and Health Connect data for advertising or sharing it with data brokers. We will never violate those terms. You can revoke integration access at any time in Settings, then Integrations.

14.2  Other third-party integrations and links

The Services may include links to third-party websites or integrations with third-party services. These third-party services operate under their own terms and privacy policies. We are not responsible for the content, privacy practices, or availability of third-party services. Connecting a third-party integration is always optional and at your own risk.

14.3  No endorsement

A link to or integration with a third-party service does not constitute our endorsement, recommendation, or approval of that service or its products.

SECTION 15

15.  Disclaimers 

To the fullest extent permitted by applicable law:

• The Services are provided "as is" and "as available" without any warranty, express or implied

• We do not warrant that the Services will be uninterrupted, error-free, or free from harmful components

• We do not warrant the accuracy, completeness, or fitness for a particular purpose of any cycle predictions, health content, or wellness guidance within the Services

• Cycle predictions are probabilistic and based on your logged data. Individual cycles vary. We do not guarantee any prediction will be accurate

• We are not responsible for any third-party content, services, or integrations

Nothing in these Terms excludes or limits any warranty or other term implied by the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable consumer protection legislation that cannot be excluded or limited by law. Your statutory rights are not affected.

SECTION 16

16.  Limitation of Liability

16.1  Excluded losses

Subject to Section 16.3 (mandatory exclusions), we are not liable to you for:

• Loss of profits, revenue, business, contracts, or anticipated savings

• Loss of data (beyond the obligation to safeguard your data under our Privacy Policy)

• Loss of goodwill or reputation

• Any indirect, special, or consequential loss

• Any loss arising from your reliance on cycle predictions for contraceptive or family-planning purposes

• Any loss arising from your failure to seek professional medical advice

16.2  Cap on liability

Subject to Section 16.3, our total aggregate liability to you in connection with these Terms or the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the greater of: (a) the total fees you paid to DCODAX LTD for the Services in the 12 months immediately preceding the event giving rise to the claim; and (b) £100.

16.3  Mandatory exclusions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded or limited under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable law

SECTION 17

17.  Indemnity

You agree to indemnify and hold harmless DCODAX LTD, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms

• Your violation of any applicable law or the rights of a third party

• Your use of the Services in a manner not permitted by these Terms

• Any user content you submit that infringes the rights of a third party

This indemnity obligation does not apply to the extent that any claim arises from DCODAX LTD's own negligence or breach of these Terms.

SECTION 18

18.  Termination

18.1  Termination by you

You may stop using the Services and close your account at any time. To delete your account and all associated data, go to Settings, then Account, then Delete Account in the app, or contact us at legal@flowandglow.app. Account deletion is immediate and all your health data is deleted immediately. Any active paid subscription must be separately cancelled through the platform where you subscribed (Apple, Google, or our website).

18.2  Termination by us

We may suspend or terminate your account:

• With notice (at least 14 days): if we decide to discontinue the Services, or for any reason not involving breach, in which case we will pro-rata refund any prepaid subscription fees for the period after termination.

• Immediately and without notice: if you breach these Terms in a material way (including any prohibited conduct in Section 10.2), if you provide false information about your age, if your account is involved in fraudulent activity, or if we are required to do so by law.

18.3  Effect of termination

On termination of these Terms for any reason:

• Your licence to use the Services ends immediately

• Your personal data and health logs are deleted immediately (subject to Section 6.5)

• Sections 5, 11.2, 12, 16, 17, and 20 survive termination

SECTION 19

19.  Changes to These Terms

We review these Terms at least every six months and update them when our practices change, when applicable law requires, or when we add or remove significant features.

19.1  Material changes

When we make a material change (a change that affects your rights or your use of the Services), we will:

• Post the updated Terms at flowandglow.app/terms with an updated effective date

• Send you an email notification at least 14 days before the change takes effect

• Display a prominent in-app notice for at least 30 days after the change goes live

• Maintain a version history at flowandglow.app/terms/changelog

19.2  Your choices on material changes

If a material change is to your detriment, you have the right to reject it by cancelling your subscription before the change takes effect. If you continue using the Services after the change takes effect, you are deemed to have accepted the revised Terms. For changes that require your consent as a matter of law, we will ask for your active agreement.

19.3  Non-material changes

For non-material changes (for example, typographical corrections, clarifications that do not affect your rights, or updates to contact details), we will post the updated Terms without prior individual notification, though we will always update the effective date.

SECTION 20

20.  Governing Law and Disputes

20.1  Governing law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland.

If you are a consumer habitually resident in England, Wales, or Northern Ireland, you will benefit from any mandatory provisions of the law of those jurisdictions that are more favourable to you. If you are a consumer habitually resident in the European Economic Area, you will benefit from any mandatory consumer protection provisions of the law of your country of habitual residence.

20.2  Jurisdiction

Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland, subject to your right as a consumer to bring proceedings in the courts of your country of habitual residence.

20.3  Informal resolution

We hope to resolve any concern you have about the Services informally. Before bringing any formal dispute, please contact us at legal@flowandglow.app with a brief description of your concern. We will attempt to resolve it within 30 days.

20.4  Alternative dispute resolution (ADR)

If we cannot resolve a dispute informally, you may refer it to an approved ADR provider. We are committed to participating in good faith in any ADR process. Information about approved ADR providers in the UK is available from the Citizens Advice Bureau (citizensadvice.org.uk) and the Chartered Trading Standards Institute (ctsi.org.uk).

If you are an EU consumer, you may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

20.5  No class-action waiver

Nothing in these Terms requires you to waive your right to bring a claim as part of a class action or group litigation. You retain all rights available to you as a consumer under applicable law, including the right to seek redress through collective proceedings where permitted.

SECTION 21

21.  General Provisions

21.1  Entire agreement

These Terms, together with our Privacy Policy and Consumer Health Data Notice, constitute the entire agreement between you and DCODAX LTD regarding the Services and supersede all previous agreements, representations, and understandings between the parties relating to the subject matter of these Terms.

21.2  Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

21.3  No waiver

Our failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of our right to enforce that provision on any future occasion.

21.4  Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any member of our group, or to a successor entity in connection with a merger, acquisition, or sale of substantially all of our assets, provided that your rights under these Terms are not materially affected. We will give you at least 30 days notice before any such assignment and you will have the right to terminate your account and receive a pro-rata refund for any prepaid subscription fees.

21.5  Notices

Notices from you to us should be sent to legal@flowandglow.app or by post to DCODAX LTD, 63 Linthaugh Road, Glasgow, Scotland, G53 5TS. Notices from us to you will be sent to the email address associated with your account or displayed as an in-app notification.

21.6  Force majeure

We will not be liable for any delay or failure to perform our obligations under these Terms if the delay or failure is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, telecommunications or internet failures, or third-party platform outages. We will use reasonable endeavours to minimise the impact of any such event and will notify you as soon as reasonably practicable.

21.7  Third-party rights

Except as set out in Section 9.2 (Apple as third-party beneficiary), these Terms do not create any rights enforceable by third parties under the Contracts (Third Party Rights) (Scotland) Act 2017 or equivalent legislation.

SECTION 22

22.  Contact and Complaints

Complaints and Regulatory Bodies

Your body is yours. Your data is yours. Your trust matters to us.

Thank you for using Flow & Glow.